Privacy Policy
Effective Date: July 6, 2026
Routt and Associates, Inc. respects your privacy. This Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit routtandassociates.com or contact us through the website.
Information You Provide
When you submit the website contact form, we may collect:
- Name
- Phone number
- Email address
- City
- The contents of your message
Please do not submit sensitive personal, financial, medical, or confidential information through the contact form.
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically, including:
- Internet Protocol address
- Browser and device information
- Pages viewed and actions taken on the website
- Date and time of access
- Referring website or source
- General geographic information
- Cookie and similar technology data
This information is generally used to operate, secure, maintain, and improve the website.
Google Analytics and Search Console
We use Google Analytics to better understand how visitors find and use the website. Google Analytics may use cookies and similar technologies to collect information about website traffic, devices, browsers, general location, and visitor interactions.
We also use Google Search Console to understand how the website appears and performs in Google Search.
Information processed by Google is subject to Google’s own privacy policies and terms. You may control or disable cookies through your browser settings. Google also offers a browser add-on that allows users to opt out of Google Analytics measurement.
Google Maps
The website may include an embedded Google Map. When you view or interact with the map, Google may receive technical information such as your Internet Protocol address, device information, location-related information, and information about your interaction with the map.
Google’s collection and use of this information is governed by Google’s own privacy policies and terms.
How We Use Information
We may use collected information to:
- Respond to questions, requests, or inquiries
- Provide information about our products and services
- Follow up regarding an inquiry or potential project
- Maintain appropriate business and customer records
- Operate, maintain, secure, and improve the website
- Diagnose technical problems and prevent misuse
- Comply with legal obligations
- Protect our rights, property, customers, and business
Submitting a contact form does not necessarily enroll you in a recurring marketing list. However, we may use your contact information for reasonable follow-up and other business communications related to your inquiry, our products, or our services, where permitted by law. You may ask us to stop sending nonessential communications at any time.
How Information Is Stored
Contact-form submissions are sent to us by email and may also be stored within the website’s administrative system.
Submissions may remain stored until they are manually deleted. We do not currently maintain a fixed deletion schedule. Information may be retained as reasonably necessary for business records, customer service, dispute resolution, security, or legal compliance.
How Information May Be Shared
We may share information with service providers that help us operate the website and conduct normal business activities, including website hosting, email delivery, analytics, technical support, and security providers.
We may also disclose information:
- When required by law, court order, or governmental request
- To investigate suspected fraud, misuse, or security threats
- To protect our legal rights or the safety of others
- In connection with a merger, acquisition, sale, or transfer of some or all of the business
We do not sell personal information.
Data Security
We use reasonable administrative and technical measures intended to protect information under our control. However, no website, email transmission, electronic storage system, or method of Internet communication can be guaranteed to be completely secure.
Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information you previously submitted through the website. We will consider and respond to reasonable requests, subject to applicable legal, security, and recordkeeping requirements.
You may also limit cookies through your browser settings. Disabling cookies may affect how some website features or third-party services function.
Children’s Privacy
This website is intended for a general business audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information through the website, please contact us so that we can review and, where appropriate, delete it.
Third-Party Websites
The website may contain links to websites or services operated by other organizations. Routt and Associates, Inc. is not responsible for the privacy, security, content, or practices of third-party websites.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to the website, our business practices, or applicable requirements. The effective date at the top of this page will be updated when material changes are made.
Contact Us
Routt and Associates, Inc.
16 W. Burwell St.
Salem, VA 24153
nathan@routtandassociates.com
